This day and age, people are more reachable 24/7 than ever before, right? Our technologies are so highly advanced we can text, whatsapp, facebook, tweet, email, call and the list goes on, so with so many options out there our communications so should just as well advanced, surely? Perhaps not.
When we communicate, on 7% of our message is conveyed through our actual words spoken (or typed!) so every time we type a message, 93% of the message is lost in translation, leaving a large percentage open for interpretation. When we pick up the phone and speak, another 38% of the message comes through our tone of voice, but how often do we answer the ringing phone? It’s either on silent, out of sight, out of signal (or battery!) or the mystery of an unknown caller or unrecognised number can be enough to put people off picking up. Even still, a whopping 55% of our message is being missed when we aren’t talking face to face as we miss all the body language, and there’s a reason it counts for over half of what is being said. Our body language gives away how we’re feeling, and helps us understand, empathise and feel what people are telling us. The emotion is lost when its font on a screen, no matter how many emoticons or emoji’s are thrown out there!
We all think we’re too busy to sit down face to face and meet with people to discuss things, and I think a large part of avoiding communication in person is that people do hide behind technology. It creates a barrier where it’s easy to lose sight of the fact it’s a real person on the receiving end, with feelings and emotions. Don’t get me wrong, I use all these ‘alternative’ forms of communication myself but I wish this was less the case than it is. I want to endeavour to branch out, and make the time to meet with people and get 100% of the message being sent. I don’t want to waste my time deciphering mixed messages and the context or subtext of the text, and I’m not alone in feeling this way. I had a lot of issue with my phone recently and the aftermath of being without all these gadgets to hand was so horrendous it really has me thinking; how much are these improving our communications in our life? Or are they really ruining it and creating a world where interpersonal skills are a thing of the past?